Orders are delivered to eligible addresses within Australia. Deliveries are arranged based on accessibility and standard delivery conditions applicable to residential locations.
All orders placed on this website qualify for free shipping. No additional delivery charges apply at checkout or after purchase.
All applicable taxes are included in the product prices displayed on the website. Customers are not required to pay any additional taxes, duties, or mandatory fees upon delivery.
Orders placed before 18:00 (local time) on business days are processed on the same day. Orders placed after 18:00, as well as those submitted on weekends or public holidays, will begin processing on the next business day.
Once an order enters processing, preparation typically takes 1–3 business days. After dispatch, delivery is generally expected within 7–18 days. Actual delivery times may vary depending on destination, local conditions, or external factors affecting transit.
If your order has not arrived within the estimated delivery timeframe, please contact us for assistance. Email is the preferred contact method, and phone support is also available if required.
Tracking details will be provided once an order has been dispatched. Customers may use the tracking information to monitor shipment progress and estimated arrival.
Responsibility for the order transfers upon confirmed delivery to the address provided at checkout. Please ensure that delivery details are accurate and complete. Delays or issues caused by incorrect or incomplete address information may affect delivery outcomes.
If a product is received damaged or if a parcel is lost during transit, please notify us promptly so that the issue can be reviewed and resolved in accordance with applicable policies. Changes or cancellations related to shipping are subject to order status and processing stage.
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